Razorpay
Evaluation

Inside Razorpay’s RTO Model: The Engineering Behind its ML Lifecycle

Our short summary of Razorpay’s engineering write-up. The full story, with all the detail, is on their blog.

Read the full write-up on engineering.razorpay.com (opens in a new tab)

Problem

Showing cash‑on‑delivery could cause costly returns, but hiding it may lose sales.

Solution

They built a risk model that scores each checkout, then a policy decides whether to show COD; outcomes are logged to evaluate and retrain the model.

Want the architecture, code and numbers? They’re in the original post.

Read the full write-up on engineering.razorpay.com (opens in a new tab)

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