Evaluation
Crowdsourced taxonomy verification: A feedback-driven framework for refining knowledge graph relationships via online search interactions
Our short summary of Grab’s engineering write-up. The full story, with all the detail, is on their blog.
Read the full write-up on engineering.grab.com (opens in a new tab)Problem
Wrong relationships in the knowledge graph gave users irrelevant search results and low trust.
Solution
They created a loop that shows unverified graph links in search suggestions, watches user clicks, and uses that feedback to confirm or reject the links, continuously refining the graph.
Want the architecture, code and numbers? They’re in the original post.
Read the full write-up on engineering.grab.com (opens in a new tab)
Gusto