Evaluation
Evaluating AI at Scale: How Thumbtack Approaches Reliability, Safety, and Quality in GenAI
Our short summary of Thumbtack’s engineering write-up. The full story, with all the detail, is on their blog.
Read the full write-up on medium.com (opens in a new tab)Problem
Generative AI could give inaccurate, biased, or unsafe answers, hurting trust in the marketplace.
Solution
Thumbtack created a dedicated evaluation team with shared tools, curated datasets, and human oversight to continuously test AI safety, quality, and reliability.
Want the architecture, code and numbers? They’re in the original post.
Read the full write-up on medium.com (opens in a new tab)
Gusto