Zendesk
Coding agents

What happens when code becomes abundant

Our short summary of Zendesk’s engineering write-up. The full story, with all the detail, is on their blog.

Read the full write-up on zendesk.engineering (opens in a new tab)

Problem

Developers were writing a lot of repetitive code, slowing product development.

Solution

Zendesk created an AI coding assistant that writes, reviews, and tests code, letting engineers focus on higher‑level work.

Want the architecture, code and numbers? They’re in the original post.

Read the full write-up on zendesk.engineering (opens in a new tab)

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