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Salesforce
RAG and search

How Data 360 Builds Trusted Context: The Enduring Layer for Enterprise AI

Our short summary of Salesforce’s engineering write-up. The full story, with all the detail, is on their blog.

Read the full write-up on engineering.salesforce.com (opens in a new tab)

Problem

Need relevant, authorized enterprise data for each AI request without sending all data in the prompt.

Solution

Created Data 360 Trusted Context, a layer that selects the smallest needed data slice, checks permissions, and retrieves it on‑demand for LLM calls.

+ Suggest a write-up

Want the architecture, code and numbers? They’re in the original post.

Read the full write-up on engineering.salesforce.com (opens in a new tab)

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