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Salesforce
Agent platforms

AI Agents Need Memory: Building Persistent Memory for Agentforce

Our short summary of Salesforce’s engineering write-up. The full story, with all the detail, is on their blog.

Read the full write-up on engineering.salesforce.com (opens in a new tab)

Problem

AI agents forgot previous interactions, making complex tasks hard to automate.

Solution

Created a persistent memory layer that stores conversation context and task state, letting agents recall prior steps across sessions.

+ Suggest a write-up

Want the architecture, code and numbers? They’re in the original post.

Read the full write-up on engineering.salesforce.com (opens in a new tab)

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