How we built OCA, our AI on-call assistant

Our short summary of Ramp’s engineering write-up. The full story, with all the detail, is on their blog.

Read the full write-up on builders.ramp.com

Problem

Incidents took too long to diagnose and resolve, slowing down engineering teams.

Solution

Ramp created OCA, an AI on‑call assistant that scans alerts, investigates root causes, suggests actions, posts updates to Slack, answers follow‑up queries, and even drafts code fixes.

Tags: Tool calling
Agent memory
Agents

+ Suggest a write-up

Want the architecture, code and numbers? They’re in the original post.

Read the full write-up on builders.ramp.com

Problem

Solution

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