Evaluation
SOP-Bench: A new benchmark for evaluating AI agents on real business procedures
Our short summary of Amazon’s engineering write-up. The full story, with all the detail, is on their blog.
Read the full write-up on amazon.science (opens in a new tab)Problem
AI agents struggled to follow real business procedures that need background knowledge and judgment.
Solution
Amazon created SOP‑Bench, a benchmark with real SOPs, tools, and true answers, so agents are scored on actually completing tasks, not just generating text.
Want the architecture, code and numbers? They’re in the original post.
Read the full write-up on amazon.science (opens in a new tab)